Privacy & Data Protection
Privacy Policy
Online Ventures Asia is committed to handling personal information responsibly. This policy explains the information we may receive through this website and WhatsApp, how it may be used and how you can contact us about it.
Who We Are
This website is operated by OVA Intelligence Systems Sdn. Bhd. under the Online Ventures Asia brand. We provide digital marketing services to businesses across Malaysia and Singapore.
Information We Collect
When you submit a website enquiry, we may receive your name, email address, company, telephone or WhatsApp number, service interest and the message you provide.
When you communicate with us through WhatsApp, WhatsApp may provide your mobile number, profile name and the text or media you choose to send. Please do not submit passwords, confidential credentials or unnecessary sensitive information through either channel.
How We Use Your Information
We may use the information you provide to:
- Respond to enquiries and provide customer support.
- Assess service requirements and maintain appropriate lead or client records.
- Deliver agreed services and follow up on relevant business conversations.
- Improve our communication, enquiry handling and marketing-service processes.
Data Storage and Sharing
Information may be stored in systems operated by or for OVA for the purposes described in this policy. Access should be restricted to authorised people and service providers with a relevant operational purpose.
We do not sell or rent personal information, and we do not share it with third parties for their own marketing purposes. Approved hosting, communications or professional service providers may process limited information on our behalf where required to operate the service.
Cookies and Marketing Measurement
The website may use cookies or browser storage for consent preferences, security, interface functions and approved marketing measurement. Where permitted and technically available, we may retain campaign parameters, landing-page information, referrer context and related journey information to help understand how enquiries reach OVA.
Your browser settings and consent choices may limit the information available. A marketing interaction, WhatsApp click or telephone click does not by itself establish that a message was sent, an enquiry was qualified or a sale occurred.
Your Rights and Choices
You may contact OVA to ask about eligible access, correction or deletion of personal information associated with you. We may need to verify your identity and consider applicable legal, contractual or record-keeping requirements before completing a request.
If you no longer want to continue a WhatsApp conversation, you may message “STOP”. This tells us to stop that conversation; it does not by itself confirm that every record has been deleted.
Contact Us
If you have questions about this policy or want to make a privacy request, please use the Online Ventures Asia contact page.
This policy should be reviewed when website practices, service providers or legal requirements change. The final effective date and privacy contact details must be confirmed before production publication.